❗ RD Service Error – Device Blacklisted (Error Code 9014)
I am encountering an issue with my biometric device while using the RD Service.
Error Message:
“9014: Device is blacklisted. Please contact device support team.”
Details:
RD Service: Running but showing error on device connection
Error Code: 9014
Device Status: Detected but unusable
Issue: Unable to proceed with authentication due to blacklisted device
What I’ve Tried:
Restarted system and RD Service
Reinstalled drivers and RD Service
Checked USB connection and ports
"RD एरर 9014: डिवाइस ब्लैकलिस्टेड"
Solution :-
Here is a clean step-by-step solution you can use:
🔧 RD Error 9014 (Device Blacklisted) – Step-by-Step Solution
Step 1:
Check your RD Service validity on the official website:
👉 Check RD Service Validity
Enter your device serial number and verify:
RD Service is active
Expiry date is valid
Step 3:
Check if your device is whitelisted
If NOT → Contact your device vendor (Morpho/Mantra, etc.) to whitelist it
Step 4:
If RD Service is expired
Renew your RD Service from the official provider
Step 5:
After renewal/whitelisting:
Restart your system
Reconnect the device
Run RD Service again
Step 6:
If the issue still persists:
Reinstall RD Service driver
Contact device support team with your serial number







